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Log, photograph, and notify. Physical mail.
When mail arrives at your space, staff log it by photographing the exterior and assigning it to a tenant. The tenant is notified by email and can view the image from their portal. From there, they choose what to do: request it be opened, shredded, or forwarded. Staff are notified of the request, handle it, and update the status. If the tenant requests opening, staff photograph the contents and upload the image. Spaces can choose which actions to enable and optionally assign fees for specific actions.
Alex Rivera · Mar 11, 2026
Instant Notifications
Staff snap a photo of each mail item. The tenant is notified by email with the image.
Tenant-Directed Actions
Tenants request to open, shred, or forward mail. Staff handle it from the admin view.
Step-by-Step Workflow
Mail arrives, gets scanned, tenant decides, staff handles it. Each step flows into the next with notifications at every stage.
Status Tracking
Every item tracked from scan to final action. Filter by status to see what needs attention.
Incoming Mail
Scanned by front desk · 10:30 AM
Alex Rivera
Suite 204
The Hub
What would you like to do?
Choose an action for your mail item
Open & Photograph
Staff opens and photographs contents
Shred
Securely destroy this item
No Action
I'll collect in person
Opened Mail Contents
Photographed by staff · 11:15 AM
A workflow for every item
Mail arrives, staff photograph the exterior and assign it to a tenant. The tenant is notified and views the image. They request an action: open, shred, or forward. Staff handle it and update the record. Each step is logged with timestamps.
Remote mail management
When a tenant requests their mail be opened, staff photograph the contents and upload the image. The tenant gets a notification and views the interior photo from their portal. Virtual office tenants and remote workers manage mail entirely through Doorza.
Actions and optional pricing
Spaces choose which mail actions to enable: opening, shredding, forwarding, or any combination. Each action can have a fee attached, letting you offer mail handling as a revenue-generating service. Full control over what you offer and what you charge.
Perfect for remote tenants
Perfect for remote tenants. Virtual office tenants and remote workers manage mail entirely through their portal. They see photos of what arrived, request actions, and staff handle the rest without the tenant ever visiting.
Frequently asked questions
Common questions about Doorza pricing and features.
Related features
Features that work great with Mail.
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